Dallas PD memo issued saying police won’t respond to certain “minor” calls – quickly take it back after massive blowback

DALLAS, TX- The Dallas Police Department appeared to have joined a number of police departments nationwide which have announced that officers would not be physically dispatched to a number of “lower level” calls for service, according to a memorandum obtained by Law Enforcement Today and citing media reports in the city.

The memorandum, dated January 1, 2021 has the subject matter “Call Diversion” and was directed to the 911 call center. The memo noted the changes would take effect on Monday, January 4. The memo directed that police officers no longer be dispatched to the following calls:

  • Attempt UUMV (unauthorized use of motor vehicle)
  • BMV (burglary of motor vehicle)
  • BMV- AUTO ACCESSORY
  • CREDIT/DEBIT CARD ABUSE
  • CRIMINAL MISCHIEF
  • GRAFFITI
  • HARASSMENT- ELECTRONIC COMM DEVICE
  • IDENTITY THEFT
  • LOST PROPERTY
  • RECKLESS DAMAGE
  • RUNAWAY
  • WANT TO LOCATE
  • INTERFERENCE WITH CHILD CUSTODY

The memo outlined some exceptions to the policy, which includes:

  • Any time a call taker hears an ongoing disturbance or distress
  • No internet access availability
  • Visually or hearing impaired or intellectual disability
  • DORS is down and report cannot be made through expediter unit
  • Expediter unit is closed and report cannot be made through DOR (automated reporting system)

The new policy was recommended pursuant to a study which was designed to increase the department’s efficiency, a move that Dallas Police Association President Mike Mata called necessary, however unfortunate.

“We’ve got to look at what we are really trying to do, and we are trying to get down that violent crime,” Mata said.

“And to do that we are going to need more hands-on-deck, more officers answering those violent crime calls and doing more proactive policing.”

The memo, probably not accidentally was released quietly within the department, however news soon got out via social media, including Texas Gov. Greg Abbott, who was not, shall we say, a happy camper. He issued a tweet Saturday slamming the move… Via – Law Enforcement Today

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